Security at Attar Dukan

Attar Dukan uses reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, misuse, loss, alteration or disclosure.

Security measures may include access controls, authenticated account access, secure communication mechanisms and other safeguards appropriate to the Platform and services being provided.

However, no website, application, internet transmission or electronic information system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their Attar Dukan account credentials.

• Use a strong and unique password wherever password-based access is used.
• Do not share login credentials with another person.
• Avoid accessing your account from untrusted devices.
• Log out from shared or public devices after use.
• Contact Attar Dukan promptly if you believe your account has been accessed without authorisation.

Online payments may be processed through supported third-party payment service providers and banking/payment infrastructure.

The available payment options shown during checkout may include supported card, UPI, banking or other payment methods, depending on availability.

Always make payments through the payment options presented during the official Attar Dukan checkout process.

Be cautious if someone asks you to make payment through an unrelated link, personal bank account, QR code or another method that is not part of the authorised order/payment flow.

Fraudsters may sometimes impersonate online stores, sellers, courier companies, banks or support personnel.

Be careful with unexpected messages claiming that you have won a prize, need to pay an urgent fee, must share an OTP, or must install software to receive a refund.

Attar Dukan may offer products directly and may also facilitate purchases from participating sellers.

Customers should complete marketplace transactions only through the official Attar Dukan order and payment process.

If a seller or any other person asks you to bypass the Platform or make an unrelated direct payment, you should exercise caution and contact Attar Dukan support if necessary.

Personal information is handled in accordance with the Attar Dukan Privacy Policy and applicable legal requirements.

Please review our Privacy Policy for information about collection, use, sharing, storage and management of personal information.

The Platform may interact with third-party services such as payment providers, logistics partners or other service providers.

When you interact directly with a third-party service, that provider's own security and privacy practices may also apply.

If you believe your Attar Dukan account has been compromised, you notice an unfamiliar transaction, or you receive suspicious communication claiming to be from Attar Dukan, contact our support team as soon as possible.

For payment-related fraud involving your bank, card, UPI account or payment provider, you should also contact the relevant bank or payment provider promptly.

Although reasonable safeguards are maintained, transmission of information over the internet carries inherent risks.

Attar Dukan cannot guarantee that every transmission, device, network or third-party service will always be completely free from security vulnerabilities or unauthorised interference.